What Support.by is?

Helpdesk

It is a first-line support service that receives, registers, determines, solves or escalates customer requests.

Features:

4 ways to receive customer request:

How does it works:

Additional services:

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System administrator

These are specially trained consultants who have an in-depth knowledge of computer technology

Features:

There are 4 ways of communications with your system administrator:

Additional services:

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IT consulting

IT infrastructure has to grow with the business as well.
- How you can understand if your IT infrastructure meets your business objectives?
- Which way to choose to build optimal IT infrastructure for your business objectives?
- How to determine - where you are in IT sphere?
- How to make IT department more manageable and effective?

IT consulting will help you to answer all of these questions!

Mainstreams:

Goals of IT processes audit are:

Goals of ServiceDesk implementation are:

Goals of IT infrastructure planning are:

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Easy to up and running decisions

If your business is far from IT sphere - the best choice for you is to use ready-made solutions.
By this term we mean an equipped and configured server with a specific role such as firewall, e-mail server, domain controller, etc.
Just contact us and say how do you want your server to be configured.
We will choose the best hardware, install all the necessary software and configure it. All you need – is just to plug it in your office.

VoIP servers

E-mail servers

Firewalls

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Hosting

Locations:

Services:

Features:

Additional services:

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